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Shipping & Returns

Shipping & Returns

SHIPPING: by Moka General Trading LLC delivers to the whole UAE (Abu Dhabi, Dubai, Sharjah, Fujeirah, Ras Al Khaimah, Umm Al Quwain & Ajman) as long as it is within city limits.

For your guide, we offer the following delivery options:

Free Delivery

For orders AED 500 and above, we shall deliver your order free of charge.

Standard Delivery (3-5 days):

For orders below AED 500, there will be a chargeable AED 30 per delivery address.

Express Delivery:

If you require your order to be delivered (guaranteed) the following day, there will be a chargeable AED 100 per delivery address


We process full refunds after an investigation of the acceptable instances (i.e. damaged item, wrong delivery, delayed delivery if not advised beforehand) and upon approval of the management.

You are however, responsible in sending us back the items. If it is a mistake from our end, we shall be fully responsible about your order to collect it from you and all necessary actions that goes along with it.

At, we always strive to provide an excellent service. In this regard, we commit to processing your order in the most efficient way possible.

If you require special assistance or should you have any questions concerning our delivery service, please give us a call at UAE Toll Free: 800-MOKA or International: +971 (4) 5574032

We're always happy to serve you!


newsletter is owned and operated by Moka General Trading LLC, Commercial License No. 224031 registered in Dubai, United Arab Emirates.
This online shop specializes in the supply of Caffitaly coffee & coffee machines for home, office, professional and commercial use. We also supply Nespresso compatible capsules.